Átila M. Silva Júnior, Miguel L. M. Sousa, Faber Z. Xavier, Wender Z. Xavier, Jussara M. Almeida, Artur Ziviani, Francisco Rangel, Cláudio Ávila, Humberto T. Marques-Neto
In: XXXIV Simpósio Brasileiro de Redes de Computadores e Sistemas Distribuídos (SBRC '16)
The use of mobile apps to support a plethora of services offers a valuable opportunity to study population dynamics in urban areas. Somehow, this can guide improvements of the mobile Internet access as well as of these systems. In particular, data obtained from mobile applications for requesting taxi rides allows for the study of human mobility. Moreover, the analysis of the user behavior patterns of such services enables valuable insights of the user needs. In this paper, we present a characterization study of the taxi rides from mobile apps data. In total, we analyze 37,183 rides requested by 16,442 users and serviced by 3,663 distinct taxi drivers in Belo Horizonte during one week. We find, for instance, that 51% of the rides have been requested in the southern part of downtown and among the cancellations, 49% occurred within the first minute of waiting before the taxi attendance.